US Orders:
Our online system can supply a shipping estimate if you click on "See Shipping" from the cart icon. You are also welcome to call in your order to us at 1-877-722-4886 Toll Free or 425-895-0000 from 9:00 AM-6:00 PM PST M-F or E-mail us at Sales@Achtuning.com to begin a quote.
International Orders:
Achtuning.com will not allow orders outside the USA or Canada to be placed online. You are welcome to call in your order to us at 1-877-722-4886 Toll Free or 425-895-0000 from 9:00 AM - 6:00 PM PST M-F or E-mail us to begin a quote. International orders must be paid via wire transfer. Wire transfer details are available on request. Due to discrepancies between US market model vehicles and international market model vehicles fitment and compatibility of parts is not guaranteed.
International Shipping:
Achtuning.com does not ship internationally other than to Canada. Canadian orders paid via Credit Card must be shipped to the billing address. Canadian shipments may be subject to additional brokerage and/or duty charges from the freight carrier. If you require international shipping we will be happy to assist you with information regarding package weights and dimensions. To estimate your shipping costs please use the rate and transit time finder on www.FedEx.com. A freight forwarding or freight expediting company may be able to offer lower shipment rates. Any unpaid brokerage or duties remitted to us for non payment will be billed to the customers card plus a 40% surcharge.
Billing:
Achtuning.com does not automatically charge orders submitted online, instead an authorization is placed for the amount of the order. Depending on the payment method used this authorization may show as a charge, this is up to the payment provider and is not an issue that Achtuning can assist with. Orders are first reviewed and only charged when the product is ready to ship. Some items may be shipped directly from the manufacturer or shipped from one of our warehouses, in these cases the order will be billed on submission of the order to the manufacturer or warehouse. Credit card orders require a perfect match on the billing address entered to the billing address that your credit card statements are sent to. For credit card orders with different billing and shipping addresses the shipping address must be your work address or a shop address within the same state.
Backorders:
At times certain items may not be immediately available, in these cases we will notify customers of the estimated date of availability for the item.
Payment Methods:
Credit Cards:
We accept North American issued major credit cards on Achtuning.com as well as over the phone and in-store.
PayPal:
Achtuning offers payment via PayPal and PayPal Credit.
Amazon Pay:
Achtuning offers payment via Amazon Pay.
Wire Transfer:
International orders other than to Canada must be paid via wire transfer. Please E-mail us for our wire transfer account information.